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Service terms
These summary terms describe the expected use of MyHandl. The agreement supplied with an order or subscription governs where its wording differs.
Using MyHandl
Customers must provide accurate configuration, keep credentials secure, follow applicable laws and only process communications and customer information they are authorised to handle.
AI and integrations
AI output and third-party integrations must be reviewed and configured for the business's needs. Availability, payments and other important actions should use connected tools and confirmed business data.
Subscriptions
Plan features, charges, renewal and cancellation follow the order and checkout terms presented when the subscription is created.
Availability and support
We work to keep the service reliable and secure, but maintenance and third-party outages can occur. Customers should maintain suitable escalation and continuity arrangements for critical communications.